Frequently Asked Questions
Openness and transparency are our top priorities at CGA.
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Almost every service we offer is covered by Alberta Health Care (or your province of residence) as long as you have a valid health card. To access full coverage, please bring your valid health care card and a referral from your health care provider to your appointment.
Our exceptions to full coverage are our:
Synolis injections for pain therapy. Alberta Health Services does not cover Synolis injections. However, AHS does cover our Cortisone pain therapy injections.
DEXA exams. DEXA exams gives infomation about your body fat, muscle mass and your bone density. It is not covered by Alberta Health Services.
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No, you do not. Your primary physician may suggest a clinic location for you; however, that doesn’t mean you are required to get your exam at that location. We invite you to visit our clinic or any location for your exam where you feel safe and comfortable.
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We are proud to have a diverse community at CGA. Our team is available to serve you in a dozen languages: English, Punjabi, Hindi, Tagalog, Nepali, Hindi, Bengali, Arabic, Urdu, Bulgarian, Serbian and Macedonian. There are different languages offered at each clinic, so please call ahead. If you speak a different language, you are welcome to bring an interpreter to your appointment.
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If you are due for your routine screening mammogram, in some scenarios there is an option for a “self-referral.” This will save you visiting the doctor for a requisition form. There are certain criteria you must meet, so please call for more information to determine if you qualify for this option. If you have any concerns about your breast health, please speak to your doctor.
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Yes, we have qualified female and male technologists available to complete your scan.
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Our qualified technologists will perform your examination for our radiologists, who will interpret and put into a report.
Please note technologists cannot give exam results.
This report will be issued shortly after your appointment and faxed directly to your referring doctor. We recommend that you make an appointment with your health care provider, one to two business days after your exam to discuss your results.
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Your exam requires a high level of focus for our technologists to accurately capture the images we require for your exam. If you have small children, please do your best to leave them with someone else or have someone come with you to sit with them in the waiting room.
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Different types of scans require different preparation. Please visit your specific exam page to learn more about your required preparation.
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Yes, you must drink the water. By drinking the water it helps our technologists see what is happening within the pelvic structure.
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If the test specifies the need to fast, then yes, you have to fast. This is too ensure our vision is as clear as possible when we complete the exam.
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No, you will not. In order to ensure the injection will be the most effective we will take our own images of the specific area.
The only exception is if there are recent images of the specific area.
For X-ray images it is within the last 6 months.
For ultrasound images it is within the last 3 months.